Last Updated: March 1, 2025
Welcome to Nutraffix Smart Websites (“Company,” “we,” “us,” or “our”). At Nutraffix Smart Websites, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nutraffix.com (the “Site”), use our AI website and chatbot development services, or interact with our chatbot application (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms and Conditions.
We may collect information about you in a variety of ways. The information we may collect through the Site, our chatbot application, or in connection with our Services includes:
Personal Data is information that identifies you as an individual. We collect the following types of Personal Data:
When you visit our Site, use our chatbot app, or use our Services, we automatically collect certain information about your device and usage.
This includes:
When you use our Services, we may access, collect, or process content that you provide to us, including:
We may use the information we collect for various purposes, including to:
We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service and reconnecting through outreach.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) but not for sale in any regard.
We may disclose your information to protect the rights, property, or safety of Nutraffix Smart Websites, our users, or others.
We may share your information with your consent or at your direction.
When you make a booking through our chatbot app or website, we may share your booking information with relevant service providers or staff members who need this information to fulfill your booking. This information is shared only to the extent necessary to complete the booking process and provide the requested services.
We collect mobile and personal information to provide our services and improve your experience. This may include data such as your contact details, preferences, and appointment information.
Your mobile information will not be shared with third parties or affiliates for any marketing or promotional purposes. We respect your privacy and do not sell, lease, or otherwise share your information for such activities.
To support our services, we may share certain information with subcontractors, such as customer service providers. These parties are authorized to use your information only to the extent needed to perform their services on our behalf and are obligated to protect your information.
We safeguard all opt-in data and consent details related to text messaging. This specific information is not shared with any third parties for any purpose, ensuring your consent choices remain private and secure.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and some portions of the Site may not function properly.
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below.
Our operations are based in Canada, and your information may be processed and stored in Canada and other countries where our service providers maintain facilities. By providing us with your information, you consent to the transfer of information to Canada and other countries which may have different data protection rules than those in your country.
Our Site may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.
When you interact with our chatbot app, your conversation history is stored to provide continuity of service and to improve our chatbot’s functionality. This allows you to continue conversations across sessions and enables our system to provide more relevant and personalized responses over time.
Our chatbot app allows you to book appointments or services directly within the conversation interface. When you use this functionality, we collect and process the information necessary to complete your booking, including date, time, service type, and your contact details.
We retain chatbot conversation data for a period of 12 months after your last interaction with our chatbot app. After this period, conversation data may be anonymized and aggregated for analytical purposes, with all personally identifiable information removed.
If you wish to opt out of having your chatbot conversations stored, you may request deletion of your conversation history by contacting us at hello@nutraffix.com. Please note that opting out may impact the chatbot’s ability to provide personalized service in future interactions.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us at:
Nutraffix Smart Websites Email: hello@nutraffix.com Address: Toronto, Ontario, Canada
By using our Services, you consent to our Privacy Policy and agree to its terms. If you do not agree with our policies and practices, please do not use our Services.
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